Better accountability, clearer mission and democratic organisation are three common factors. They have better participative democracy and accountability and perform better as a result. The LME Model paper4 describes, compares and introduces a useful model for evaluating the effectiveness of organisational and democratic structure. This ‘ideal type’ model enables organisations to assess and improve performance. It is useful for people with an interest in improving their organisation’s effectiveness especially those dependent upon members, customers, citizens or service-users.
Increasing diversity in job-recruiting – a trial that closed the racial gap has lessons for recruiters
Increasing diversity in the workforce is an important challenge. The public trust government services and companies more if they see that their social identity – race, gender, disability etc. – is reflected in the service being provided. Employers are therefore keen to improve the application rate and success rate of minority-group candidates. A recruitment campaign for a regional police service managed to increase by 50% the pass rate on a pre-employment test, amongst non-white candidates. They achieved this huge improvement by changing the wording of emailed information sent to candidates. How did this work and what are the practical implications for employers?