This paper is a précis of the full treatment given in the public sector reform paper – Discovering Facilitative Public Management. It contrasts the management, public involvement and the organisational dynamics of conventional bureaucracy with a sharper model of public management.
New Public Management in – Discovering “Facilitative Public Management” Summary
The public sector needs a new model of working with its many “publics” if we are to really get more value from the public purse and public agency. Doing this is about involving people; innovating better answers to social, health or economic challenges; and co-producing better services. Cuts and budgets must not distract managers and frontline workers from facilitating a better public sector.