Resources: Research Publications

The Resources Library provides all kinds of interesting small articles, training and learning tools, research papers and ‘think-pieces’ plus other materials that are all free to use (for non-commercial purposes).

Increasing diversity in job-recruiting – a trial that closed the racial gap has lessons for recruiters

Increasing diversity in the workforce is an important challenge.  The public trust government services and companies more if they see that their social identity – race, gender, disability etc. – is reflected in the service being provided.  Employers are therefore keen to improve the application rate and success rate of minority-group candidates.  A recruitment campaign for a regional police service managed to increase by 50% the pass rate on a pre-employment test, amongst non-white candidates.  They achieved this huge improvement by changing the wording of emailed information sent to candidates. How did this work[1] and what are the practical implications for employers?

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‘Management’ – where did it come from?

‘Management’ is one of the most enduring and pervasive social ideas of our time. For good or ill it pervades working life, organisations, economics and consumption as well as our cherished public institutions and services. 

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