Innovation really matters in public services as does a high trust environment. Yet staff don’t trust each other enough and this stifles performance and innovation. Download or browse the full paper trusting-innovation-model-making-the-match. The paper contains models, case studies and international evidence on public and internal trust plus evidence on effective teams. A must read for anyone interested in improving public services or their own organisation.
So much is happening remotely now. We are all having to get used to relating to others at a distance, and participating