Innovation really matters in public services as does a high trust environment. Yet staff don’t trust each other enough and this stifles performance and innovation. Download or browse the full paper trusting-innovation-model-making-the-match. The paper contains models, case studies and international evidence on public and internal trust plus evidence on effective teams. A must read for anyone interested in improving public services or their own organisation.
Today brings some very sad news. Barry Hulyer – a community star and inspiration – has died. Way back in the 1980s