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The Outcomes Star

The London Housing Foundation’s outcomes programme The Outcomes Star Collection is published as part of the London Housing Foundation’s outcomes programme. The programme started life in 2001 to explore ways in which the homelessness sector could improve its delivery of services by systematically setting, measuring and learning from the outcomes of their work with homeless […]

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New Public Management

This paper is a précis of the full treatment given in the public sector reform paper – Discovering Facilitative Public Management.  It contrasts the management, public involvement and the organisational dynamics of conventional bureaucracy with a sharper model of public management. New Public Management in – Discovering “Facilitative Public Management” Summary The public sector needs

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Empowering people, where do we need put the investment?

Community empowerment or empowerment, in general, is about enabling people and communities to have control over their lives, their futures and the services or activities that contribute to their well being and prosperity. Empowering people and communities takes time, effort, money.  It also takes the will to change on the part of people, services-providers at

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