Discovering “Facilitative Public Management”
May 8, 2013
Public services need to get smarter at how they involve their consumers and communities in service design and delivery.
Resources: Communities
The Resources Library provides all kinds of interesting small articles, training and learning tools, research papers and ‘think-pieces’ plus other materials that are all free to use (for non-commercial purposes).
Chailey Heritage Clinical Service, Research Design Case Study
December 13, 2012
A case study in research design using the consensus method ‘Nominal Group Technique’.
Force-field analysis: measuring change strategy, quickly
December 12, 2012
Using force-field anlysis technique is especially useful to assessing controversial change or competitive environments.
Including children, BHIP Impact Evaluation report
December 10, 2012
Here’s a rather interesting and lovely evaluation report describing what play and care means for parents – particularly those who have disabled children and children with an ASD. Brighton and Hove Inclusion Project Impact Evaluation Report BHIP has helped 150 plus families a year with after school care, play and inclusion proper. Here is their story. It has
Involving all the Players
December 2, 2012
This paper models all the key players involved in partnership work and in making better things happen in our communities and in public services
New ‘coachees’ and feedback
November 13, 2012
I have acquired some new clients recently but there’s always room for more. I am working with people recently on new service delivery, organisational strategy, potential merger and all sorts which is always exciting. It really good fun too to be ranging across all sorts of ‘worlds’ from advocacy, advice and family support to men’s services,